Privacy Policy
Last updated: 02/10/2025
Introduction
VIC Hoardings Pty Ltd (“VIC Hoardings”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you contact us, request a quote, or use our services.
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect the following types of personal information:
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Name, business name, and contact details (email, phone, address);
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Project details (site location, requirements, specifications);
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Payment details (for invoicing and transactions);
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Communication history (emails, phone calls, online submissions);
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Website usage data (via cookies or analytics tools, if enabled).
We only collect information necessary to provide our services or as required by law.
How We Collect Information
We collect information when you:
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Submit a quote request via our website, email, or phone;
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Communicate with us for enquiries or support;
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Engage us for hoarding installation or related services;
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Provide details for invoicing and payment.
We may also collect limited data automatically when you visit our website (e.g. browser type, pages visited), using standard analytics tools.
Disclosure of Information
We do not sell or rent your information. We may disclose your personal information to:
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Service providers who assist in delivering our services (e.g. couriers, subcontractors, IT providers);
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Government authorities or regulators, where required by law;
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Our professional advisers (e.g. accountants, insurers, legal representatives).
Where third parties are engaged, we ensure they handle your information securely and in line with privacy obligations.
Storage & Security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.
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Digital data is stored securely with restricted access.
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Physical records (if any) are held in secure premises.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Access & Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or out of date.
To do so, please contact us via email at admin@vic-hoardings.com.au
Cookies & Website Use
Our website may use cookies or analytics tools to improve performance and user experience. These do not personally identify you but help us understand traffic and usage patterns.
You can disable cookies in your browser settings if preferred.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact
For questions, complaints, or requests relating to privacy, please contact:
VIC Hoardings Pty Ltd
59 The Gateway, Broadmeadows VIC 3047, Australia
E: admin@vic-hoardings.com.au
M: 0447 752 113